Refund & Cancellation Policy

We want you to have a great Beyond42 experience. This policy explains when refunds and cancellations are possible.

Cancellation by Participant

• Within 24 hours of registration and before your finisher medal has been dispatched: full refund, minus payment gateway charges (~2-3%).
• After 24 hours or once your medal has been dispatched: no refund, as the medal has already been produced and shipped.
• Registrations are non-transferable to another person but can be switched to a different distance of equal or higher value (you pay the difference) within 24 hours of sign-up.

Cancellation by Beyond42

If we cancel a challenge for reasons within our control, you'll receive a full refund to the original payment method.

Failed / Duplicate Payments

If you were charged but no registration was created, or you were charged twice, email us with your Razorpay payment ID. Verified duplicate charges are refunded in full within 5–7 business days.

How to Request a Refund

Email hello@beyond42.in with your registered email, challenge, and Razorpay payment ID. Approved refunds are processed to the original payment method within 5–7 business days.